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Information and Communication Management Contact: ISF’s Management Team conducts weekly site visits, management / OH&S meetings, union meetings, client meetings, operational audits, risk assessments, etc… and provides the day-to-day contact for employees and client management. These persons are contactable 24/7 via phone and alternate business hours contact systems will include mail, email and fax. Feedback Mechanisms Feedback Mechanisms are considered the most important tool in ISF’s philosophy for:
This ensures that our services meet and then exceed the specified needs for our clients by undertaking regular surveys through:
The results then can be implemented with an action plan to improve the service delivery.
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