Training

ISF believes that training is the spirit of this company.  It is a crucial element of a professional workforce improving and enhancing its skills and knowledge. It is our commitment to provide a hybrid training approach for our employees, contractors and to our clients.

In conjunction with ISTA and other relevant training providers, ISF ensures all staff to undertake the following prior to commencement of a contract:

• Induction to the Client’s culture and requirements
• Security Management
• Specialised Training
• Information Technology
• Incident Report Writing
• Risk Management
• Occupational Health & Safety and First Aid

The benefits to our clients are as follows:

• Skill levels set to competency tables that will provide high service delivery
• More stable and qualified workforce that have professional competency skills
• Staff able to understand and assess risk better and response to it in a competent manner.

ISF recognises the need for continuous upgrade of skill levels providing continuous improved service delivery within the scope of any contract.

All of our personnel are licensed under the Private Security Act 2004, and are qualified in Level 2 First-Aid.  All security personnel are trained to Certificate Level III and also attend regular monthly training sessions, refreshing their training and knowledge in all aspects of their responsibility.

Officers are trained in the following areas:

• Code of Conduct Practice
• Customer Relations
• Equal Opportunity Act 1995 – Racial, Sexual & Disability Discrimination
• Liquor Control Reform Act 1988 – Responsible Serving of Alcohol
• Conflict Communications and Resolution
• Restraints and Controls
• Report Writing Systems
• Team Building Exercises to Enhance Performance Levels
• Code Grey Training